What is quality?

Các đáp án

A.Part of quality management focused on providing confidence that quality requirements will be fulfilled.
B.The degree to which a component, system or process meets specified requirements and/or user/customer needs and expectations.
C.The degree to which a component or system protects information and data so that persons or other components or systems have the degree of access appropriate to their types and levels of authorization.
D.The total costs incurred on quality activities and issues and often split into prevention costs, appraisal costs, internal failure costs and external failure costs.

Đáp án đúng

B: The degree to which a component, system or process meets specified requirements and/or user/customer needs and expectations.

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